State Farm® Insurance Agent Eric Zabala
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Courtney Hummel
November 21, 2025
"I had a wonderful experience with Eric’s office! Hannah was extremely nice and helpful answering my questions. It’s great seeing them at community events supporting our local community"
"Thank you for the feedback Courtney! It’s always great when we can help people answer their insurance questions! I’ll be sure to share with Hannah. Eric Z."
Gail Brashear
November 18, 2025
"Hannah was fantastic to work with. I reached out with a ton of questions regarding the insurance and Hannah was so informative and patient with all my questions. She was responsive to all my follow up emails and was easy to talk with. Hannah was the best."
"Gail, thank you for the feedback and sharing the great insurance experience with Hannah! She’s amazing and I will be sure to pass along the kind comments on your experience. Thank you for trusting us with your insurance needs. Eric Z"
Lisa Gideon
November 14, 2025
"Vanessa is extremely knowledgeable and helpful, she is always a pleasure to work with!"
"Thank you Lisa for the feedback and allowing us to assist with your insurance needs. We appreciate you allowing us the opportunity and will surely pass along the great work by Vanessa! Eric Z."
louise faires
November 13, 2025
"Eric is the consummate insurance consultant. Knowledgeable, compassionate and patient. He was generous with his time in explaining my insurance needs and options. I never felt "pressured" in all of my interactions with him. He is a blessing to our community."
"Thank you Louise for the kind words! I always appreciate the opportunity to sit and learn what people are trying to accomplish and find the right fit for their insurance needs. Appreciate the feedback as it helps us get better. Eric Z."
Sean Moore
October 22, 2025
"I just moved back to Washington and was in need of new vehicle insurance. My previous insurance rates unexpectedly skyrocketed. After reaching out to several companies, I chose to go with Eric Zabala at State Farm. His team, particularly Vanessa Ruiz, treated me with honesty and respect. It was Miss Ruiz who persuaded me to make the switch. Thank you all for reducing my bill by almost $100 a month. I'm excited to continue working with them in the future."
"Thank you Sean! We appreciate you working with us on your auto insurance and are always happy to help! I will be sure to share the feedback with Vanessa! Eric Z"
Trisha Trembulak
October 6, 2025
"If I could give more than 5 stars I would. I was searching for a local office, after moving to Tumwater, through a different insurance company (the rates at my old one kept going up and up despite the lack of claims) and I filled out their form online. Hanna immediately reached out and saved me $150 a month on my premium with same coverage with the exception of lower deductibles. Not only did I hit the jackpot in savings, working with Hannah was an even bigger win! She is kind, hard working, up beat and knowledgeable, all the best qualities I look for when I need help in an area I know nothing about. Thank you Hanna…5,000 gold stars for you!!"
"Thank you Trisha for the great feedback on your insurance experience! We try hard to make this happen and Hannah makes it look easy with her great personality and professionalism. I will surely pass this along!! Eric Z"
Jessica Houchin
September 19, 2025
"Eric and the team at this location are all amazing! Hannah is so personable and friendly, they are wonderful to work with!"
"Thank you Jessica for the kind words! We appreciate you working with us on your insurance needs. Eric Z"
Buckweat Terry
June 27, 2025
"Love Eric!! Very professional and always involved in the community!"
"Thank you for the kind words and letting us handle your insurance needs! Eric Z"
Joshua Carnell
May 28, 2025
"Great group, Hammer was a pleasure to work with."
"Joshua, thank you for the 5-star review! My team and I are always here to serve you and your insurance needs. -Eric"
Elliott Boggs
April 18, 2025
"Some of the sweetest people I’ve ever met!"
"Thank you for the kind words! Eric Z."
Ellen Barry
April 18, 2025
"Hannah is the sweetest!!"
"I will be sure to pass along the kind comments! Thank you for letting us assist in your insurance needs. Eric Z."
rabeckah woodcook
April 9, 2025
"Eric and Hannah are awesome. My mom has her insurance with Eric, I went to him to see about a quote and Eric out did the competitor with a lower price. I am very pleased with Eric and his team they are all very nice."
"Thank you for letting us handle your insurance needs Rabeckah! Happy to help and my team makes it easier! Thank you for the kind words. Eric Z."
Julia Watson
April 7, 2025
"I am blown away by the prompt and efficient customer service that I received from Vanessa. I called for a quote and due to my personal situation they were unable to insure my specific home. HOWEVER, Vanessa referred me to another agency that she knows and helped set up the entire transaction. Honestly, this was top level customer service. I truly an so thankful for all of the help."
"Thank you Julia for the kind remarks and allowing us to assist with your insurance needs even though sometimes we can’t complete it for you. What we can do is get you pointed in the right direction in this case to ensure your taken care. I couldn’t do this without great people and Vanessa is one of them, I will be sure to pass along the remarks! Eric Z "
Kelli
February 20, 2025
"Hannah was wonderful to work with, easy to talk to and super helpful. Happy to look into anything she didn't readily have an answer to! Love that!"
"Thank you for the feedback Kelli! I’ll be sure to let Hannah know she was able to help with your insurance needs. Eric Z"
Michael Brunstein
January 18, 2025
"It was an exciting experience to work with Hannah Evans, a highly skilled, upfront and helpful insurance professional. She taylored my home and auto policies to meet exactly my needs, no less, no more. She was amazingly fast and precise, friendly and responsive. I wish I could give her 10 sars instead of available 5. Thank you Hannah. Michael Brunstein Tumwater WA."
"Thank you for trusting us with your auto insurance needs Michael! Eric Z. "
Susan Lakey
September 28, 2024
"Casy was very helpful in suggestions about reducing my insurance bill. She kind and professional. Thank you Cast"
"Thank you Susan for the feedback! It’s great to hear Casidy was able to assist you in your insurance billing needs. Eric Z"
Carolyn Okinsky
August 22, 2024
"Hannah Evans helped me today and I really appreciate all she did to try to decrease my insurance. She spent 40 minutes on the phone and ended up finding great solutions for me. She is an excellent representative for State Farm. With all the insurance increases perhaps State Farm should give all their great employees raises..."
"Thank you for this feedback Carolyn! It is always great to hear when my team is helping customers navigate your insurance needs. We are also locally owned and independent so I will be sure to keep this in mind!! Eric Z"
Kaleb Norman
August 21, 2024
"I'd like to give a shout out to Cassidy! She is basically awesome. One of those people that you can hear her pleasant demeaner over the phone that makes you smile. Thank you Cassidy for all your assistance. I feel you went the extra mile for us. :) Thanks from Mrs. Norman"
"Thank you for the shout out to Casidy! She is awesome and I appreciate you working with the office for your insurance needs! I will pass along the compliment. Eric Z"
Shane Clarke
May 31, 2024
"Hannah is excellent. She focuses on the details (which is essential for insurance), is great at communication, and is just a pleasure to work with. I highly recommend."
"Thank you for the feedback Shane! Hannah is amazing and we appreciate you working with us for your insurance needs. Eric Z"
Karen
May 22, 2024
"My husband and I just changed State Farm agents to Eric Zabala. This afternoon we had a review of our policies. Eric and Hannah were great!!! They were extremely helpful and detailed in explaining our various coverages and answering all our questions. Eric patiently and thoroughly explained how one of our policies worked. We both felt comfortable and better informed. We are very happy we changed to the Eric Zabala agency. Thank you!!!"
"Thank you so much! We appreciate you taking the time to come in and meet about your insurance and love to meet new people!! Eric Zabala"
Terry
May 7, 2024
"Great agency. Been with them for decades! Always helpful, efficient and caring. Hannah was wonderful in bringing my auto and homeowners up to date and answering my MANY questions. Thanks Hannah and Eric Zabala agency!! :-)"
"Thank you Terry for letting us help in your auto and home insurance needs! I will let Hannah know, as she is indeed wonderful! Eric Z"
Andy LAI
March 6, 2024
"I recently had an excellent experience with my landlord insurance provider. Their customer service was top-notch, always ready to help and solve any issues that came up. Hannah and Eric efficiently resolved a series of problems, ensuring my property was well-protected. Their coverage options are comprehensive, providing peace of mind. I highly recommend them for their dedication and effective solutions. They truly understand landlords' needs and deliver outstanding service."
"Andy, thank you! We are always happy to help customers understand coverages whether it is protecting your rental properties or tenants. Thank you for the opportunity and trusting us with your business insurance needs. Hannah is a great asset to my team and I will pass along the message as she deserves the credit. Eric Z "
Rae Talaga
February 3, 2024
"Everyone there has been so kind and helpful! Such a great team! Thank you Hannah for help!"
"Thank you for working with us for your insurance needs. We appreciate the compliment!! Eric Z"
jc happy
January 22, 2024
"Eric and Hannah were great and love doing business here. Keep up the Great Work."
"Thank you for working with us on your insurance needs. Always great to meet new people in the area and happy to assist any way we can! Eric Z"
Mike Bryant
August 17, 2023
"Candace is always extremely responsive in providing outstanding support, communication and service. This team rocks!!"
"Mike, thank you for trusting my staff and office in your insurance needs. I couldn’t do this without them and your feedback helps us grow! Eric Z"