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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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PNW Yard Services

April 2, 2026

5  out of  5
rating by PNW Yard Services
"Eric was able to do what seemed impossible to all other carriers and agencies and brought my commercial auto coverage down by more then 50%. Cant thank you enough! Great communication along the way and after."
We responded:
"Thanks for the review PNW! We love to help small businesses with commercial insurance. Always happy to save some money that can be put to use for your business. Eric Z "
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Joel Brazil

March 16, 2026

5  out of  5
rating by Joel Brazil
"I've been with Eric and his team since roughly 2018/2019, and they knock it out of the park any time I call or go into the office. Great communication, flawless turnaround time (seemingly none), good advice, no pressure and never feels like a chore to change things around on policies. Everyone there does their job, and they do it well. It will be a sad day when my Insurance Agent retires, and that is something I never thought I'd say to myself or others. I'd probably buy more of anything if most people in sales/services were remotely like the service provided here."
We responded:
"Joel, thanks for the feedback and working with my office for so long! We aren’t perfect but sure do our best to make any process as seamless as possible. I don’t plan on retiring for years so you’re good. Thank you for trusting us and supporting a local independent business. Truly appreciated. Eric Z"
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Kyle Harding

March 7, 2026

5  out of  5
rating by Kyle Harding
"Great to work with!"
We responded:
"Kyle, thanks for working with our office for your insurance needs. Appreciate the business and feedback. Eric Z"
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peter monahan

March 3, 2026

5  out of  5
rating by peter monahan
"I thoroughly enjoyed working with Eric. He customized a package to meet our needs, and was always quickly responsive when I had any questions. He's a great agent with whom you will want to work!"
We responded:
"Peter, thank you for a working with us on your insurance needs. We always appreciate the feedback and helping customers the best we can. Eric Z"
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kryos 2027

February 25, 2026

5  out of  5
rating by kryos 2027
"Good quick quote at a reasonable price. Casidy was great to work with, straight forward with no BS. Will continue to use."
We responded:
"Glad you had an easy time with your insurance quoting needs. Thanks for working with our office. Eric Z"
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William Ruiz

February 25, 2026

5  out of  5
rating by William Ruiz
"I highly recommend Eric Zabala State Farm! The team is professional, welcoming, and truly cares about their clients. Vanessa is especially thoughtful — she takes the time to build coverage around your needs and budget while making sure you’re properly protected. An all-around great experience!"
We responded:
"Thanks for working with us for your insurance needs. We always appreciate the feedback. Eric Z"
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James Evans

February 24, 2026

5  out of  5
rating by James Evans
"Hannah Evans is very knowledgeable, most friendly State Farm associate and a asset to her office."
We responded:
"James, thank you so much for your kind words about Hannah! We're so happy to hear that she was so friendly. She is most definitely an asset to the team and we are lucky to have her! We appreciate you! - Eric"
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LJ Aber

February 9, 2026

5  out of  5
rating by LJ Aber
"We switched providers to secure better rates with an auto/home bundle. We chose the Zambala group for their attention to detail, commitment to the community, joie de vivre, and how easy they are to work with. Vanessa really listened to my concerns—I asked a million questions—and she helped me tailor a solution that works well for our family."
We responded:
"Thank you for allowing us to work with you on your auto and home insurance needs! It’s always great to hear back from customers and know my team is taking care of people. Eric Z."
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Damon Nelson

February 3, 2026

5  out of  5
rating by Damon Nelson
"Hannah was so helpful with transferring my auto insurance over from Michigan! It was simple and easy. Hannah answered all my questions and was super nice!"
We responded:
"Thank you for allowing us to handle your auto insurance Damon! I’ll be sure to pass along the kind words to Hannah. Eric Z"
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Michelle Oakey {Phillips}

January 13, 2026

5  out of  5
rating by Michelle Oakey {Phillips}
"Great experience working with them! Very responsive and helpful with what we needed."
We responded:
"Michelle, thank you for the feedback in working with us on your insurance needs. We do appreciate your business and it’s always good to know we are making a positive impact . Eric Z."
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Victoria Moore

January 12, 2026

5  out of  5
rating by Victoria Moore
"Vanessa helped me insure my engagement ring and wedding band, took no time at all and was a super easy process! Thanks to Vanessa I can party all night and not worry about losing a stone."
We responded:
"Thank you for sharing your insurance experience Victoria, and supporting a local business in the process! It’s great to hear Vanessa helped you insure a precious and sentimental item and I appreciate you working with my office as it helps me keep local and great team members like Vanessa! Eric Z. "
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Shelby McConnell

January 7, 2026

5  out of  5
rating by Shelby McConnell
"I love calling in and paying my bill! The girls are always so nice to talk to! They always go above and beyond to help us out and make sure we are covered with good rates 10/10"
We responded:
"Thank you Shelby! We truly appreciate you working with our office for your insurance needs and being a loyal customer. I will pass along the kind words. Eric Z."
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Harry Angeles

December 31, 2025

5  out of  5
rating by Harry Angeles
"Hannah’s enthusiasm, and professionalism is unmatched. I don’t think I’ve ever met anyone so passionate at their job as much as she is. It definitely made my experience with this company so much better:) Thank you Hannah :3 Happy New Years!"
We responded:
"Harry, thank you for the feedback and allowing Hannah to handle your insurance needs. She is fantastic and I will be sure to give her the feedback!! Thank you so much! Eric Z"
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Jim Hallett

December 1, 2025

5  out of  5
rating by Jim Hallett
"Been with this office for a while. Saved a bunch of money moving over here. Also, they have been a big help whenever I needed it. Glad I made the switch all those years ago."
We responded:
"Appreciate you allowing us to help with your insurance Jim! Thank you for the feedback and working with our office. Eric Z"
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Janice Gemma

November 26, 2025

5  out of  5
rating by Janice Gemma
"Hannah was friendly and helpful when I called in to add my new horse trailer to my policies. I had proof of insurance emailed to me and the dealership in minutes. I would highly recommend this agent’s office when looking for insurance."
We responded:
"Thank you for sharing your insurance experience with our office Janice! We appreciate the feedback and I will be sure to let Hannah know how helpful and friendly she was. Appreciate you working with our office! Eric Z"
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Courtney Hummel

November 21, 2025

5  out of  5
rating by Courtney Hummel
"I had a wonderful experience with Eric’s office! Hannah was extremely nice and helpful answering my questions. It’s great seeing them at community events supporting our local community"
We responded:
"Thank you for the feedback Courtney! It’s always great when we can help people answer their insurance questions! I’ll be sure to share with Hannah. Eric Z."
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Gail Brashear

November 18, 2025

5  out of  5
rating by Gail Brashear
"Hannah was fantastic to work with. I reached out with a ton of questions regarding the insurance and Hannah was so informative and patient with all my questions. She was responsive to all my follow up emails and was easy to talk with. Hannah was the best."
We responded:
"Gail, thank you for the feedback and sharing the great insurance experience with Hannah! She’s amazing and I will be sure to pass along the kind comments on your experience. Thank you for trusting us with your insurance needs. Eric Z"
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Lisa Gideon

November 14, 2025

5  out of  5
rating by Lisa Gideon
"Vanessa is extremely knowledgeable and helpful, she is always a pleasure to work with!"
We responded:
"Thank you Lisa for the feedback and allowing us to assist with your insurance needs. We appreciate you allowing us the opportunity and will surely pass along the great work by Vanessa! Eric Z."
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louise faires

November 13, 2025

5  out of  5
rating by louise faires
"Eric is the consummate insurance consultant. Knowledgeable, compassionate and patient. He was generous with his time in explaining my insurance needs and options. I never felt "pressured" in all of my interactions with him. He is a blessing to our community."
We responded:
"Thank you Louise for the kind words! I always appreciate the opportunity to sit and learn what people are trying to accomplish and find the right fit for their insurance needs. Appreciate the feedback as it helps us get better. Eric Z."
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Sean Moore

October 22, 2025

5  out of  5
rating by Sean Moore
"I just moved back to Washington and was in need of new vehicle insurance. My previous insurance rates unexpectedly skyrocketed. After reaching out to several companies, I chose to go with Eric Zabala at State Farm. His team, particularly Vanessa Ruiz, treated me with honesty and respect. It was Miss Ruiz who persuaded me to make the switch. Thank you all for reducing my bill by almost $100 a month. I'm excited to continue working with them in the future."
We responded:
"Thank you Sean! We appreciate you working with us on your auto insurance and are always happy to help! I will be sure to share the feedback with Vanessa! Eric Z"
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Trisha Trembulak

October 6, 2025

5  out of  5
rating by Trisha Trembulak
"If I could give more than 5 stars I would. I was searching for a local office, after moving to Tumwater, through a different insurance company (the rates at my old one kept going up and up despite the lack of claims) and I filled out their form online. Hanna immediately reached out and saved me $150 a month on my premium with same coverage with the exception of lower deductibles. Not only did I hit the jackpot in savings, working with Hannah was an even bigger win! She is kind, hard working, up beat and knowledgeable, all the best qualities I look for when I need help in an area I know nothing about. Thank you Hanna…5,000 gold stars for you!!"
We responded:
"Thank you Trisha for the great feedback on your insurance experience! We try hard to make this happen and Hannah makes it look easy with her great personality and professionalism. I will surely pass this along!! Eric Z"
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Jessica Houchin

September 19, 2025

5  out of  5
rating by Jessica Houchin
"Eric and the team at this location are all amazing! Hannah is so personable and friendly, they are wonderful to work with!"
We responded:
"Thank you Jessica for the kind words! We appreciate you working with us on your insurance needs. Eric Z"
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Buckweat Terry

June 27, 2025

5  out of  5
rating by Buckweat Terry
"Love Eric!! Very professional and always involved in the community!"
We responded:
"Thank you for the kind words and letting us handle your insurance needs! Eric Z"
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Joshua Carnell

May 28, 2025

5  out of  5
rating by Joshua Carnell
"Great group, Hammer was a pleasure to work with."
We responded:
"Joshua, thank you for the 5-star review! My team and I are always here to serve you and your insurance needs. -Eric"
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Elliott Boggs

April 18, 2025

5  out of  5
rating by Elliott Boggs
"Some of the sweetest people I’ve ever met!"
We responded:
"Thank you for the kind words! Eric Z."